How To Create Loyalty Programs In Sap Crm Training
Hi expert,I did not found several information concerning Loyalty in SAP CRM and I'm having a problem on creating membership.I've defined a loyalty program as show below:In this last block (Reward Rule), I've created the version 001 as below:Now, i don't k. SAP helps streamline processes, giving you the agility to create new growth opportunities for your business via SAP CRM, Hybris and HANA programs. Loyalty integration is only available for SAP E-Commerce with SAP CRM. Create a membership in a loyalty program. Customers can create a new loyalty membership.
General Information Using partnerships in Loyalty Management enables partner participation to a loyalty member. The loyalty member may earn or redeem points and miles with any of the loyalty partners. A member of an airline loyalty program, for example, may use the earned miles to pay for room in any partner hotel chain, or may earn or redeem points when buying gas at a partner gas station. Partnership Prerequistites To be able to create a partnership for a loyalty program the following needs to be fulfilled.
Partner Assignment The partner for the partnership must existin in role 'loyalty partner'. In addition the partner must be assigned to the loyalty program, and must have the status active. Settlement Material For each point type a settlement material is needs to be specified.
The settlement material is used to create follow-up sales orders to charge the partner for earned points. Customizing For creating partnerships the following customizing is required: SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Partnerships Define Partnership Settings Creating Partnership If all the prerequisites are fulfilled the partnership can be created. The partnership is created for a loyalty program. The partnership can be used once the status is active. The created partnership is then available in the loyalty program as well.
Partner Point Account A partnership gets a partner point account created for each point type available in the loyalty program. The partner point account holds the balance of the points used by the partner. The partner point account holds the balance of purchased and consumed points. The overdraft amount specifies the amount of the consumed points that are not yet purchased, hence having an overdraft amount specified may result in negative balance. Futhermore the partner point account holds all the.
Adobe pro dc 64 bit. The balance holds the delta of all purchased and consumed points triggered from the. The partner point account is created with having a reference to the. Partner Point Transactions The contains several partner point transactions.
Loyalty Programs Software
Customer Loyalty Programs In Retail
Those are all point transactions such as purchasing, consuming and transfering done by the loyalty program partner. Prerequisites The following customizing defines the allowed partner point transactions. SAP Customizing Implementation Guide Customer Relationship Management Marketing Loyalty Management Partner Point Accounts Define Partner Point Transaction Reasons This defines wheather a partner point transaction type is considered as credit or debit transaction, or if a partner point transaction is a transfer type (to be transfered from one partner point account to another). Manual Creation Partner point transaction can be created manually by selecting the type and the reason, and by specifiying the amount. On saving the amounts are updated to the purchased and consumed points, and are calculating the balance in the.